Employment Opportunities

Adult and Youth Learning Coordinator

Jewish Family Service of Western Massachusetts is seeking a Coordinator for Adult and Youth Learning to join our multicultural New American Program team.   This position will support refugee families by providing strength-based interventions to support refugees on their personal, learning and career paths. More specifically, this position will support refugee transitions from arrival to pre-employment and ‘survival’ English language training to employment and facilitate connections between refugees and local adult education, career training, and community college opportunities. This is a great position for a creative problem-solver who enjoys working on a variety of projects in a busy social service agency. This position will report the New American Program Director and support the resettlement, education, and employment programs for New Americans in and around Springfield, MA.


• Develop learning plans and pathways with refugee clients in conjunction with the Employment Coordinator and Resettlement Coordinator.
• Build and maintain strong partnerships between JFS and education, training and literacy focused organizations in and around Springfield. Coordinate with partners to plan programs to meet shared goals.
• Develop or adapt and implement refugee virtual ESOL training and teaching tools and resources.
• Develop or adapt and implement volunteer training and teaching tools and resources for volunteer Learning and Technology Coaches.
• Train and supervise volunteers within youth and adult learning programs.
• Design and implement pre-employment and work skills curricula in coordination with JFS staff to be delivered through volunteers.
• Coordinate with JFS staff to onboard new learners to available learning programs and associated technology.
• Track data related to client enrollment, attendance, and other relevant information as required by NAP Program Director.
• Other duties as assigned by the New American Program Director 


• Experience with adult learners or refugee populations, ESOL teaching experience and curriculum development, related degrees strongly preferred
• Volunteer training and supervision experience strongly preferred
• Demonstrated experience building and maintaining partnerships
• Organized with great attention to detail and great flexibility
• Able to work independently and effectively as a team member in a fast-paced environment
• A car/driver’s license and ability to work from JFS Springfield office when the office is open to the public
• Experience working with non-native English speakers and people from a variety of cultural backgrounds. Experience with refugee populations preferred
• Strong computer skills: MS Word, Excel, PowerPoint. Experience with graphic design preferred.
• Experience with and comfort using mobile learning and communication apps, such as WhatsApp and Zoom
• Responsible, able to work independently and professionally
• Strong oral and written communication skills

Applicants should send a cover letter and resume to:
Mary T. Petrone
Finance & Human Resource Administrator
Jewish Family Service of Western Massachusetts
15 Lenox St   Springfield, MA 01108
p. (413) 737-2601 f. (413) 737-0323